Terms and Conditions 

DUE TO HANDPICKED SELECTIONS AND, THEREFORE, LIMITED STOCK, LE:APT RECOMMEND CUSTOMERS INFORM THEMSELVES REGARDING PRODUCT(S) BEFORE BUYING. ANY DETAILS NOT ADDRESSED IN THE PRODUCT INFORMATION CAN BE PROVIDED THROUGH CONTACT WITH CUSTOMER SERVICE customercare@leapt.fr

 

These Terms and Conditions may be amended at any time. Revised terms and conditions shall be effective on the date of their publication on leapt.fr

Your statutory rights shall remain unaffected by these Terms & Conditions.

SHIPPING & DELIVERY

We aim to dispatch all orders within 2-3 working days subject to production, credit clearance and address verification.

The tracking information will be sent to you via email. If your tracking information is not available, please email customercare@leapt.fr. LE:APT is not responsible for lost/stolen parcels. To ensure that your order reaches you as quickly as possible, please provide us with a telephone number. Any orders sent out that cannot be delivered will be returned to us and the customer will bear the costs for re-delivery. We cannot take responsibility for delays due to customs clearance or payment transaction. Please be aware that during our sale and busy periods deliveries can take longer. To be notified of any promotional codes or other offers valid on our site via email, simply sign up to our newsletter.

RETURN POLICY (if applicable)

To initiate a return on a web item must be reported with the reason and order number at customercare@leapt.fr within 3 days from the date the Customer received it. 

Items must be returned in their original condition (unwashed, unworn (including smell or traces of perfume, sweat, fragrance) and undamaged, with all tags attached.) and its original packaging within 14 days from the date the Customer received it. 

Once the return item has been shipped the Customer must provide tracking information to customercare@leapt.fr. All return costs (postage, packaging and other costs) will be paid by the Customer. Shipping fee for any return caused by our fault will be paid by the company. Goods sent unilaterally without prior information will be returned to the Customer at the Customers expense. Shipping costs are non-refundable.

Any returned items that are incomplete or damaged will be sent back as is to the Customer at the Customers expense. 

We do not accept returns on sale and promotional items, as well as returns of regular priced items beyond the stipulated time period.

CONSIDER BEFORE MAKING A PURCHASE: For returns from outside of EU all duty fees and taxes will be paid for by the customer.

(Non-refundable items: sale and coupon discount items, white colours, delicate fabrics)

 

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@leapt.fr.

 

CANCELLATION

Cancellations must contain the following: First name, last name, order number, and e-mail address. This information must be identical to the information originally submitted on your order. Cancellation is possible within 24h after the order has been placed. If the order has already been shipped, cancellation is not possible.  

It takes up to 7-10 business days to issue a refund for a returned or cancelled order.

PAYMENT

You can choose to pay with PayPal or with a credit card.

When selecting the PayPal option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to LE:APT.

All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order.

All transactions on this website are processed using Paypal and Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. If you have any questions about paying online please contact us customercare@leapt.fr

LIABILITY & INDEMNITY

Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.

You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.

COPYRIGHT STATEMENT

This website is owned and operated by LE:APT. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to LE:APT. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission.
 

GENERAL

We may change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back often.

  • Black Instagram Icon

Subscribe to our newsletter to discover our newest products, as well as current and upcoming sales and promotions

Paris, France

© 2020 by LE:APT